Field Technician

Company: DIRECTV
Location: Papillion
Posted on: May 25, 2023

Job Description:

$5,000 Additional Cash Award available - Apply today to learn more!

When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success.

Here's what you'll do:

Perform all aspects of installation, repair, and modifications for all current and future customer service offerings regardless of technology or equipment involved, as assigned by management. Work inside or outside to install and repair equipment, and/or services. Make necessary connections to provide, data, and video service. Perform other miscellaneous technical, sales, administrative, and clerical functions as assigned.

• Install Network Interface Device (NID) and rearrange inside wire
• Place and replace Customer Premise Equipment (CPE)
• Place cross-connects as appropriate between SAC point and the 7330 or its equivalent
• Verify all services are working and demonstrate, sell and bill telephone service while engaging with customers
• Perform the maintenance of the CPE equipment, wiring & jacks inside the customer's premise up to and including the NID
• Use simple meters to perform Go, NO-Go type testing
• Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc.
• Use a company PC to retrieve and complete orders
• Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures
• Drive a company vehicle and/or report directly to work location Here's what you'll need:
  • A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements.
  • Complete a satisfactory driving record check.
  • Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required.
  • May require travel for out-of-area work which may include overnight travel.
  • May require drug testing as mandated by state and federal requirements.
  • May require a security check.
  • May require ability to drive vehicle with manual gear shift.
  • May require working outside in all kinds of weather.
  • May require working in an environment that is not heated or air conditioned.
  • Must be able to stand for long periods of time. Compensation:
    
    The base wage range for this full-time position is $25.37 - $27.37 per hour + bonus (if applicable) +benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process.
    
    Please note that the compensation details listed in the job posting reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits-when you consider all of these together, it represents a pretty impressive total compensation package.
    
    You'll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate:
    • Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime & Starz
    • Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR
    • 25% off AT&T Cell Phone Service PHYSICAL REQUIREMENTS
      
      1. Must wear body belt and pouch with tools weighing about 25 pounds .
      
      2. Requires the ability to lift up to 80 pounds , depending on assignment.
      
      3. Requires the ability to use hand tools such as screwdrivers, pliers, drills and wrenches .
      
      4. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing.
      
      5. Must be able to distinguish colors in accordance with specific job requirements.
      
      6. Must be able to climb ladders and work aloft with hand tools .
      
      7. May require normal authorized medical evaluation for this job, unless previously met.
      
      REASONABLE ACCOMMODATIONS
      • Reasonable accommodations will be made for qualified candidates with disabilities.
      • Essential job functions are identified for specific jobs on job requisition forms. TESTS
        
        Premises Technician Assessment Technical Required
        
        Virtual Job Tryout Required
        
        Additional Cash Award Details
        • $2,000 of the bonus paid upon successful completion of training.
        • $1,000 after 6 months of continuous employment.
        • $2,000 after 12 months of continuous employment. In order to qualify for cash award payout, all milestones listed above must be met while you are in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions.
          
          At DIRECTV, meeting our customers' needs plays an important role in our success - but your ability to provide them with best-in-class service is even more critical. We're offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it's upgrading services or installing our products, your impacts will be felt by customers far and wide. There's no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment?
          
          DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws
          
          

Keywords: DIRECTV, Omaha , Field Technician, Professions , Papillion, Nebraska