Senior BI Architect
Posted on: September 18, 2023
Calling all innovators - find your future at Fiserv.We're
Fiserv, a global leader in Fintech and payments, and we move money
and information in a way that moves the world. We connect financial
institutions, corporations, merchants, and consumers to one another
millions of times a day - quickly, reliably, and securely. Any time
you swipe your credit card, pay through a mobile app, or withdraw
money from the bank, we're involved. If you want to make an impact
on a global scale, come make a difference at Fiserv.Job TitleSenior
What a great Senior BI Architect does at Fiserv?The Senior BI
Architect will be part of Contact Service Technology team that is
responsible for developing and implementing sophisticated
Datamart/DWH BI solutions in a dynamic results-oriented
environment. The environment is .Net Core, Rest APIs, Azure
Services, SQL Server, MongoDB, SSRS, ADF, SSIS, Cognos, Power BI,
What you will do:
- Directly collaborate with Architects, Developers and Test
Engineers on multiple Contact Center IVR & Chat data sources using
Microsoft related technologies.
- Collaborate with Customer Care organization as well as the
Business units on an enterprise-wide basis to execute on the
ongoing strategy to assess design and development of Client Portal
and BI/Data warehouse. Undertake proof of concepts and explore new
features of toolsets.
- Create world class UI, ETL and data quality dashboards to
support the CCO organization.
- Undertake conversion projects to recreate BI reports/dashboards
from one BI reporting tool to another aligned to BI tool strategy
for Contact Service Technology.
- Hands on development and resolution of all technical issues
within an on premise and hosted client environment.
- You will work with senior management to define and implement
technical processes and procedures within department focusing on
client happiness and efficiency.
Each project contains integrations with various back-end data
sources from in-house applications and from third-party tools such
as Genesys Infomart, Nice WFM, Nice NPM, Verint Call Recording,
Smartguide, Workday etc.
What you must have?
- Bachelor's degree in CIS, MIS, or EE
- 8+ yrs. of related IT experience.
- Software development experience and understanding in
- Experience in .Net Core, Rest APIs, Azure Services, SQL Server,
MongoDB, SSRS, SSIS, ADF, Cognos, Python and Power BI
- Experience in Microsoft BI Technology and SQL Server, IIS, web
- Proficiency with software development tools like the following:
Microsoft Visual Studio, GIT, and Database Tools.
What would be great to have:
- Experience in data models with call center tools such as
Genesys Voice Platform, Avaya, Altigen, Nice WFM, Nice NPM, Verint
Call Recording, and Smartguide KMS.
- Experience with Azure Services and Containerization.
- -Experience with using a formalized software development
- - Experience in defining and documenting system changes and
obtaining approval from the business units and senior IT staff
- - Experience in Microsoft Office Suite and Microsoft
This role is not eligible to be performed in Colorado, California,
New York or Washington.Please note that salary ranges provided for
this role on external job boards are salary estimates made by
outside parties and may not be accurate.Thank you for considering
employment with Fiserv. - Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume
(either is acceptable, both are preferable).What you should know
about us:Fiserv is a global fintech leader with 40,000-plus (and
growing) associates proudly serving clients in more than 100
countries. As a FORTUNE--- 500 company, one of Fast Company's Most
Innovative Companies, and a top scorer on Bloomberg's
Gender-Equality Index, we are committed to excellence and
purposeful innovation.Our commitment to Diversity and
Inclusion:Fiserv is an Equal Opportunity Employer, and we welcome
and encourage diversity in our workforce that reflects our world.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sexual orientation, gender
identity, national origin, disability, protected veteran status, or
any other category protected by law. -We will ensure that
individuals with disabilities are provided reasonable accommodation
to participate in the job application or interview process, to
perform essential job functions, and to receive other benefits and
privileges of employment. Please contact us to request
accommodation.Warning about fake job posts:Please be aware of
fraudulent job postings that are not affiliated with Fiserv.
Fraudulent job postings may be used by cyber criminals to target
your personally identifiable information and/or to steal money or
financial information.Any communications from a Fiserv
representative will come from a legitimate business email address.
-We will not hire through text message, social media, or email
alone, and any interviews will be conducted in person or through a
secure video call. We won't ask you for sensitive information nor
will we ask you to pay anything during the hiring process. We also
won't send you a check to cash on Fiserv's behalf.If you see
suspicious activity or believe that you have been the victim of a
job posting scam, you should report it to your local FBI field
office or to the FBI's Internet Crime Complaint Center.
Keywords: Fiserv, Omaha , Senior BI Architect, Professions , Omaha, Nebraska
Didn't find what you're looking for? Search again!