Technical Production Control Analyst
Posted on: September 18, 2023
Calling all innovators - find your future at Fiserv.We're
Fiserv, a global leader in Fintech and payments, and we move money
and information in a way that moves the world. We connect financial
institutions, corporations, merchants, and consumers to one another
millions of times a day - quickly, reliably, and securely. Any time
you swipe your credit card, pay through a mobile app, or withdraw
money from the bank, we're involved. If you want to make an impact
on a global scale, come make a difference at Fiserv.Job
TitleTechnical Production Control Analyst
What does a great Technical Production Control Analyst do? This
role will -develop and support key solutions within the Fiserv
Output Solutions business unit. - This role is part of the
middleware development/ support team within the Fiserv Output
Services/Production Technology group where you will work closely
with operations, project management, and Implementations teams. -
Candidate will be involved in the conception of new features
through development as well as daily operations support and client
onboarding. This position will be responsible for defining,
developing, testing, analyzing, and maintaining Ricoh Process
Director (RPD) applications in support of the achievement of
business requirements. - These responsibilities may include
configuring workflows, determining conditional logic, testing and
analyzing RPD workflow creation. - This person will also be
responsible for researching, designing, documenting, and modifying
print jobs submitted to RPD throughout the production life cycle,
and providing guidance to other team members.
As a Technical Production Control Analyst, you can look forward to:
- Providing 1st level support for production printing including
on-call rotation responsibilities to ensure downtime is minimized
for our operations facilities.
- Coordinating Incident management and routing Incident tickets
to proper teams
- Responsibilities for supporting and administering Ricoh Process
Director (RPD) software configuring setup files and processing
workflows in RPD, maintaining input devices for data receipt,
maintaining printer objects, and testing coordination with internal
- Tuning Optimization of print workflows for operational
efficiencies providing additional cost saves to the business.
- Responsibilities for supporting and administering Canon PRISMA
software configuration setup and support.
- Vendor collaboration to test vendor patches and architect
solutions addressing business needs.
What you will need to have:
- A technical & detailed mindset is a must along with the ability
to work within a Web based GUI
- High School diploma required.
- Must be willing to work the overnight shift after a training
period of 6-9 months, shift differential pay will be paid once you
What would be nice to have:
- Experience/Knowledge of High-Speed Transactional Production
- Command line access with AIX/Linux operating systems
- Have working knowledge of the print applications submitting
files to RPD.
- Have a working knowledge of applications that generate print
data, i.e., composition tools, host system, etc.
- Have a working knowledge of High-speed AFP printers (printer
manufacturer knowledge is preferred)
- Knowledge of postal requirements as it applies to managing mail
solution software updates
- Hands on experience with Ricoh Process Director
- Technical/Bachelor's degree preferred
- Deep understanding of the software development process
- Experience with Incident/Change Management using Service
NowThis role is not eligible to be performed in Colorado,
California, New York or Washington.Please note that salary ranges
provided for this role on external job boards are salary estimates
made by outside parties and may not be accurate.Thank you for
considering employment with Fiserv. - Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume
(either is acceptable, both are preferable).What you should know
about us:Fiserv is a global fintech leader with 40,000-plus (and
growing) associates proudly serving clients in more than 100
countries. As a FORTUNE--- 500 company, one of Fast Company's Most
Innovative Companies, and a top scorer on Bloomberg's
Gender-Equality Index, we are committed to excellence and
purposeful innovation.Our commitment to Diversity and
Inclusion:Fiserv is an Equal Opportunity Employer, and we welcome
and encourage diversity in our workforce that reflects our world.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sexual orientation, gender
identity, national origin, disability, protected veteran status, or
any other category protected by law. -We will ensure that
individuals with disabilities are provided reasonable accommodation
to participate in the job application or interview process, to
perform essential job functions, and to receive other benefits and
privileges of employment. Please contact us to request
accommodation.Warning about fake job posts:Please be aware of
fraudulent job postings that are not affiliated with Fiserv.
Fraudulent job postings may be used by cyber criminals to target
your personally identifiable information and/or to steal money or
financial information.Any communications from a Fiserv
representative will come from a legitimate business email address.
-We will not hire through text message, social media, or email
alone, and any interviews will be conducted in person or through a
secure video call. We won't ask you for sensitive information nor
will we ask you to pay anything during the hiring process. We also
won't send you a check to cash on Fiserv's behalf.If you see
suspicious activity or believe that you have been the victim of a
job posting scam, you should report it to your local FBI field
office or to the FBI's Internet Crime Complaint Center.
Keywords: Fiserv, Omaha , Technical Production Control Analyst, Professions , Omaha, Nebraska
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