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Quality Assurance Analyst

Company: Senior Market Sales, Inc.
Location: Omaha
Posted on: September 15, 2019

Job Description:

Quality Assurance Analyst As a leading insurance marketing organization, Senior Market Sales, Inc. (SMS) has an immediate need in our Omaha location for a highly motivated self-starting Quality Assurance Analyst. This person will be responsible for building and updating testing scenarios & test cases which can be leveraged in both a manual and an automated test environment.This position will ensure the quality and integrity of all software products produced by or implemented for Senior Market Sales and Affiliates, as well as monitoring and reporting on processes and procedures in product development and design. Knowledge of general quality assurance department goals, expectations, standards, and processes is key to this position. In addition, this person will be responsible for learning and understanding the Senior Market Sales business model and systems to an elevated level of knowledge.Must be able to build strong relationships and communicate with team members, stakeholders and vendor partners, as well as understand and articulate business needs to those with or without an IT background. Work with others in similar roles and within a team setting to ensure data, reporting and integration needs are appropriately addressed. Responsibilities for this position include but are not limited to:

Build test scenarios and test cases for manual and automated testing
Conduct testing on all software products for applicable platforms utilizing systems analysis techniques and procedures
Backend database testing in designated/appropriate environment including validating stored procs, jobs and triggers
Identify test requirements from specifications, map test case requirements and design test coverage plan
Identify potential quality issues per defined process and collaborate with developers and others to build software that meets customer needs and solves problems
Elevate potential quality issues immediately to management
Leverage situational awareness to guide, support, and supplement as appropriate when working with others.
Maintain testing progress and discrepancy reporting system; collect metric data for trend analysis; and publish test reports and review material prior to general distribution
Summarizes and communicates testing outcomes in meaningful ways
Facilitate the creation and maintenance of test plan/case reviews with cross-functional team members
Identify potential quality issues per defined process and escalate potential quality issues immediately to management


Knowledge of Quality Assurance testing methods, implementation processes, and automated testing solutions
Able to work independently in a fast-paced, fun, family-focused environment
Team Player
Working knowledge of insurance services, industries, and product lines
Knowledge of the general industry procedures, practices, and terminology including data processing system and application design methods, techniques and standards
Working knowledge of database definition and structure as well as data architecture and integration
Knowledge of program and project management including outcomes, quality assurance, and satisfaction measurement and interpretation
Data analysis and interpretive skills; ability to utilize data analysis/tools to help identify and implement process improvement solutions
Strong verbal and written communication, relationship-building skills, and presentation skills
Attention to detail, problem-solving and decision making abilities
Creativity, diplomacy, sound judgment, and initiative are important
Bachelor's Degree in Information Systems or related field or experience with a minimum of 2 years relevant Quality Assurance Technical experience required, preferably for a company in the insurance industry or software company with insurance or marketing-related experience
Strong verbal and written proficiency in the English language is required.

Working Conditions:

Normal office conditions.
Work-week, over-night and weekend travel required to attend business meetings and conferences up to 25% of the time.

Equal Opportunity Employer; SMS participates in the E-Verify system.
"Successful people do those things that failures refuse to do."
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Keywords: Senior Market Sales, Inc., Omaha , Quality Assurance Analyst, Professions , Omaha, Nebraska

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