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Dispatch Support Technician - Printers

Company: eXcell
Location: Omaha
Posted on: October 12, 2019

Job Description:

Take your career to the next level with . We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution. * * * Contract to Hire Opportunity * * * We re looking for a Support Technician to provide break-fix service to client sites in Omaha, NE. Candidates must live within a 20-mile radius of Omaha zip code 68007. A+ and Lexmark certifications will be considered a plus but are not required.

  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policyOverview:
    • Technician will travel to each client s location to provide service
    • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
    • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, etc.
    • Performs Printer support including hardware break-fix, IMAC, and project work
    • Equipment covered includes Dell, Lexmark, and other brand name printers
    • Works under general supervisionRequired Qualifications:
      • 1+ year(s) of experience supporting desktops, laptops, and printers
      • Must have experience supporting printers or MFDs including software and break-fix
      • 1+ year(s) of customer service experience required
      • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
      • Interpersonal skills needed to interact with a wide range of users and environments
      • Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
      • Ability to work on a ladder or lift
      • Ability to lift up to 50 lbs.Preferred:
        • OEM Printer Warranty Certifications - Lexmark preferred
        • OEM Laptop / Desktop Warranty Certifications
        • Server experience a plus W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** Supports Equal Employment Opportunity** , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . - provided by Dice

Keywords: eXcell, Omaha , Dispatch Support Technician - Printers, Professions , Omaha, Nebraska

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