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Fun Express Sales Support Specialist- Major Account

Company: OTC Direct, Inc.
Location: Omaha
Posted on: February 15, 2020

Job Description:

ATTENTION: If you are creating a new profile, you must Save the profile information and then login with your new user when prompted to complete the application process.Principal Duties and Responsibilities: 1. Establishes and maintains an ongoing relationship with Urban Air corporate and with franchisee population, by phone or in person in order to assess customer product needs, recommend promotions, and expand the purchase of merchandise. Will be primary day to day contact of FX with Urban Air.2. Monitor and support sign-up/enrollment of UA franchisees to dedicated website for collection of orders and payments.3. Monitor and ensure OTC/FX compliance with all order entry KPI's via dedicated website and order flow to/through Comet and WMS. Recommend actions to ensure full compliance where warranted.4. Monitor and ensure compliance by OTC/FX to all order fulfillment and shipping KPI's per contract with UA. Recommend actions to ensure compliance where warranted.5. Monitor inventory (both on hand, in transit and on order) and alert Urban Air corporate to increase orders via sourcing to ensure fill rate KPI's are met. Manage UA actions to ensure re-orders are placed to maintain service to UA franchises.6. Monitor and record any/all financial measures surrounding this agreement. This includes, overall revenue vs. forecasts, calculations and payment of rebate and calculations and payments of pre-estasblished mark-ups, payable to UA corporate. Maintain absolute confidentiality on said financials, no exceptions.7. Travels occasionally to market Fun Express merchandise and expand the existing customer base and scale of business by prospecting new markets and meeting smaller or new customers.8. Assists customers in the resolution of problems, ensuring customer satisfaction. 9. Continuously keep up-to-date on Fun Express product offerings and identify opportunities for upsell recommendations or replacements as needed.10. Creates and executes email campaigns to Urban air community.11. Creates customer/market specific marketing pieces as needed for the assigned client.12. Manages email database and sales reporting for Urban Air.13. Maintains regular and predictable attendance.14. Abides by all policies and procedures of Fun Express and Oriental Trading Company.15. Must be able to attend face to face meetings on short or little advance notice.16. Work in the Fun Express Department office environment requires in-person collaboration among colleagues and contractors. Marginal Functions1. Assists with the coordination, merchandising and staging of trade show booths2. Performs other related duties and projects as assigned Knowledge, Skills, and Abilities Education--- Associates Degree in Business, Marketing, related field or equivalent combination of education and experience. Experience --- Minimum one year experience in the Fun Express area and/or four years experience within a comparable business setting--- Minimum one year successful inbound and outbound telephone sales experience is desirable Other Qualifications--- Strong analytical and financial management skills.--- Ability to communicate effectively both orally and in written form--- Ability to operate a CRT system, PC and various software and spreadsheet programs--- Strong organizational skills--- Ability to travel on occasion--- Ability to handle customers in a professional and courteous manner--- Ability to take the initiative to prospect new accounts--- Ability to perform job in a safe manner To apply in less than ten minutes click the "Apply" button or view a complete list of our current openings at http://www.myotccareer.com(Internals)To apply in less than ten minutes, log in to Ultipro.Click on the "Home" tabClick on "Current Job Opportunities"ATTENTION: If you are creating a new profile, you must Save the profile information and then login with your new user when prompted to complete the application process.All work and no play just isn't our style. Join us today!Oriental Trading Company, a Berkshire Hathaway Company (http://www.orientaltrading.com) is the nation's leading direct marketer of value-priced novelties, toys and party supplies and welcomes talented, motivated people who want to build a meaningful career and Make The World More Fun!Oriental Trading Company is the nation's largest direct retailer of value-priced party supplies, arts and crafts, school supplies, toys and novelties. Recognized as one of the Top 20 Internet Retailers based on customer satisfaction, Oriental Trading offers over 40,000 products to consumers, educators, businesses and non-profit organizations. Oriental Trading employs approximately 1,600 employees and makes the world more fun with items ranging from pink flamingos and wedding favors to holiday decorations, educational games and crafts. In 2013, Oriental Trading acquired MindWare, an award-winning creator and manufacturer of educational toys and in 2014, acquired SmileMakers, the leader in patient giveaways and practice promotion products. Oriental Trading is a Berkshire Hathaway company.EOE

Keywords: OTC Direct, Inc., Omaha , Fun Express Sales Support Specialist- Major Account, Sales , Omaha, Nebraska

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