Customer Service Representive

Location: Omaha
Posted on: February 25, 2021

Job Description:

Customer Service Representative - CSR - Call Center Representative

Description:

Adecco is currently assisting the country?s largest non-profit in their search for experienced Customer Service Representatives - CSR - Call Center Representatives in Omaha, NE for a long-term temporary to hire job. Customer Service Representatives must be comfortable working in an outbound call center environment recruiting blood donors to save lives in their communities. If you meet the qualifications listed below please Apply Now!

Responsibilities for a Customer Service - Call Center Representative include:

• Place a high volume of outbound calls to former and potential customers

• Recruit prospective blood donors from a variety of sources by phoning individuals, groups, organizations, businesses, churches, and schools

• Contact previous, special, aphaeresis or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals

• Positively impact the quality of customer service to donors and groups, increasing the availability of blood products

• Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals

• Ability to work with potentially difficult customers, and work in a fast paced environment

Call Center Representative candidates must meet the following requirements for consideration:

• High school diploma or GED

• Computer literate

• Excellent customer service and problem-solving skills

• Effective verbal communication skills

• Minimum one year of telemarketing, customer service or call center experience is required

• Candidate must be able to sit for the majority of their shift

Flexible Shifts! Sunday- Thursday 12:00pm-8:30pm and Tuesday-Fri 8-4:30 and Saturday 8-1

Training is mandatory starting December 1st Monday - Friday 8am-4:30pm

Pay for this position is $10.00 - $11.00 depending on shift. This is a temporary-to-hire opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on “Apply Now” to be considered for this position or any other customer service representative - call center representative related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Keywords: , Omaha , Customer Service Representive, Sales , Omaha, Nebraska