Customer Service Representive
Location: Omaha
Posted on: February 25, 2021
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Job Description:
Customer Service Representative - CSR - Call Center
Representative
Description:
Adecco is currently assisting the country?s largest non-profit in
their search for experienced Customer Service Representatives - CSR
- Call Center Representatives in Omaha, NE for a long-term
temporary to hire job. Customer Service Representatives must be
comfortable working in an outbound call center environment
recruiting blood donors to save lives in their communities. If you
meet the qualifications listed below please Apply Now!
Responsibilities for a Customer Service - Call Center
Representative include:
• Place a high volume of outbound calls to former and potential
customers
• Recruit prospective blood donors from a variety of sources by
phoning individuals, groups, organizations, businesses, churches,
and schools
• Contact previous, special, aphaeresis or whole blood donors to
increase the frequency of donations and increase the number of
donors at fixed sites or mobile unit blood drives to meet the
collections goals
• Positively impact the quality of customer service to donors and
groups, increasing the availability of blood products
• Coordinate reminder calls, follow-up, logging of data,
maintenance of records and special projects to achieve established
goals
• Ability to work with potentially difficult customers, and work in
a fast paced environment
Call Center Representative candidates must meet the following
requirements for consideration:
• High school diploma or GED
• Computer literate
• Excellent customer service and problem-solving skills
• Effective verbal communication skills
• Minimum one year of telemarketing, customer service or call
center experience is required
• Candidate must be able to sit for the majority of their shift
Flexible Shifts! Sunday- Thursday 12:00pm-8:30pm and Tuesday-Fri
8-4:30 and Saturday 8-1
Training is mandatory starting December 1st Monday - Friday
8am-4:30pm
Pay for this position is $10.00 - $11.00 depending on shift. This
is a temporary-to-hire opportunity.
Adecco provides one of the most comprehensive benefits package in
the industry to contract workers. Benefits are available to you as
a contractor after one week of employment.
Click on “Apply Now” to be considered for this position or any
other customer service representative - call center representative
related opportunities with Adecco.
Equal Opportunity Employer
Minorities/Women/Veterans/Disabled
Keywords: , Omaha , Customer Service Representive, Sales , Omaha, Nebraska
Click
here to apply!
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