Sales & Services Associate (v) - CEC Omaha - (21014219)
Company: Marriott International, Inc.
Location: Omaha
Posted on: February 25, 2021
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Job Description:
Live Fully at Marriott International #1 Leader in Hospitality At
Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place. CEC Omaha located at 1818 North 90th
Street, Omaha, NE, 68114 is hiring a Sales & Services Associate
(v). Responsibilities include: Serve guests from around the world
as they embark on their travel journey. Create an effortless
experience and build raving brand fans by answering questions about
property facilities, services, and room accommodations to support
our overall vision to be the worlds favorite travel company. Handle
incoming contacts for a variety of Marriott brands and assist
customers with their booking needs or questions through preferred
channels including voice, email, and chat. Responsibilities include
processing reservation requests and support of basic loyalty and
customer care requests. This role will identify guest reservation
needs and follow sales techniques to maximize revenue. Ensure
compliance with policies and procedures for special booking rules
and requests, loyalty guidelines and case management. Provide
customer support through assistance and guidance in issue
resolution, and an open communication with Marriott properties,
related company contacts, and third parties. Follow all company
policies and procedures; ensure personal appearance are clean and
professional; maintain confidentiality of proprietary information;
protect company assets; protect the privacy and security of guests
and coworkers. Welcome and acknowledge all guests according to
company standards; anticipate and address guests service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others; support
team to reach common goals; listen and respond appropriately to the
concerns of other employees. Comply with quality assurance
expectations and standards. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors. Apply now at:
https://jobs.marriott.com/marriott/jobs/21014219?lang=en-us
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others. Chat, engage and follow us on
social media. - Facebook - Twitter - LinkedIn - Instagram Visit
marriott.com/careers to learn more about our workplace culture and
career opportunities. Marriott International is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture. Marriott International does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
Keywords: Marriott International, Inc., Omaha , Sales & Services Associate (v) - CEC Omaha - (21014219), Sales , Omaha, Nebraska
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