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Virtual Legal Services Customer Support Representative

Company: Rocket Lawyer Incorporated
Location: Omaha
Posted on: May 5, 2021

Job Description:

A legal services company is seeking a Virtual Legal Services Customer Support Representative.Candidates will be responsible for the following:Ensuring long-term customer satisfactionProviding high-quality customer experiencesUnderstanding the customer's legal needsSkills and Requirements Include:Polished and professional demeanor with excellent verbal and written skillsMust be comfortable handling a high volume of calls and online chat conversationsHelpful demeanor with excellent phone skillsEnergetic and highly organized, shows initiative and takes ownership of issuesAbility to multi-task with strong attention to detailProficiency with all MS Office programs, Salesforce, and Livechat systems Associated topics: attorney, child custody, consultant, family law, law office, legal affairs, legal firm, legal office, litigation, litigation attorney

Keywords: Rocket Lawyer Incorporated, Omaha , Virtual Legal Services Customer Support Representative, Sales , Omaha, Nebraska

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