Front Desk Agent

Company: Comfort Suites West Omaha/ Elkhorn
Location: Omaha
Posted on: May 16, 2022

Job Description:

Job Description Comfort Suites West Omaha is currently looking for a Front Desk / Front Office Manager to conduct all duties while providing guest service at the hotel---s front desk. Front Desk will attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs. This position also sets up the breakfast area each morning according to Choice Hotels standards. Other key duties include: --- Process guest registrations, including collecting payment --- Respond to guest needs, special requests and complaints and alert the appropriate manager as needed --- Promote, answer questions about, and enroll guests in Choice Hotels Choice Priviledges guest program --- Prepare express checkout folios --- Communicate all pertinent shift information to AGM and other desk staff --- Maintain and clean the lobby as needed Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job Qualifications Minimum Experience, Education, Skill & Physical Requirements: --- Must have a high school diploma or equivalent --- Must be flexible in hours and days worked --- Must be able to stand for long periods of time --- Must have sound judgment and discretional skills and be able to work with little or no supervision --- Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel --- Must be able to operate basic office machines, i.e., copier, fax, printer, etc. --- Must display very good organization and time management skills. --- Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Company Description We Belive in Stress Free Work , with todays world being so different and everyother jobs are full of stress we would like to have our employee who will love to work at our hotel and have No Stress.

Keywords: Comfort Suites West Omaha/ Elkhorn, Omaha , Front Desk Agent, Sales , Omaha, Nebraska