OmahaNERecruiter Since 2001
the smart solution for Omaha jobs

Patient Service Rep Operator

Company: Midwest Eye Care PC
Location: Omaha
Posted on: March 19, 2023

Job Description:

Midwest Eye Care is looking for a Patient Service Rep at our location at 13500 California Street in Omaha, NE.

Full-time, Monday - Friday

8:00am 5:00pm

In this role YOU will:

  • Answer and triage patient phone calls and direct them appropriately in an ophthalmology practice with 6 different locations across the Omaha metro area, Council Bluffs and Fremont.
  • Route all non-patient incoming calls appropriately within the practice.
  • Schedule and reschedule appointments according to office guidelines.
  • Serve as a liaison between the patient, and various departments.
  • Documents in the electronic patient record.
  • Respond to and handle various requests for medical records.
  • Upon request, provide copies of eyeglass prescription(s) to third parties.
    Outstanding candidates will have:
    • Excellent verbal and written communication skills.
    • The ability to identify, analyze, and solve patient concerns.
    • Experience delivering positive professional phone customer service experience at all times.
    • The ability to navigate in Microsoft applications, including Outlook, Word and Excel.
    • This position requires a minimum of a high school diploma/GED
    • Willingness to learn the optical environment.
    • Ability to sit for extended periods of the work day. Offered Candidates will need to do the following before first day:
      • Successfully complete a background check which includes an education verification
      • Successfully complete drug, alcohol and nicotine testing. Our Benefits include:
        • FREE routine eye exams
        • FREE lenses and eyeglass frames at reduced cost
        • 401(k)
        • Health Insurance
        • Dental Insurance
        • Paid time off
        • Life Insurance
        • Health Insurance
        • Health Savings Account
        • Short Term Disability
        • Paid Holidays

Keywords: Midwest Eye Care PC, Omaha , Patient Service Rep Operator, Sales , Omaha, Nebraska

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Nebraska jobs by following @recnetNE on Twitter!

Omaha RSS job feeds