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Retail Sales Associate

Company: Cox Communications
Location: Omaha
Posted on: January 14, 2019

Job Description:

At Cox, we connect people to the things they love. Now we---d like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand.--As a Retail Sales Associate, you are an ambassador of the Cox brand and will be the primary point of contact for both new and existing customers.-- Working in a Solutions Store, you will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings while providing an exceptional customer experience.
--You will be responsible for meeting established sales, retention, and customer experience objectives by ensuring customers are provided with the appropriate product and accessory solutions.-- As a critical member of the sales team, this role requires strong interpersonal skills and a passion for delivering an outstanding customer experience.--
--You will play a key role in maximizing sales and profitability by focusing on key business initiatives, store merchandising, marketing execution, inventory management, and loss prevention.-- Other operational duties may include paperwork and completion of sales reports as they relate to store opening and closing.--This is the perfect career opportunity for sales-driven individuals with an entrepreneurial spirit. Unleash your potential with Cox Communications as a Retail Sales Associate. Keep reading to learn more and apply today!--At Cox Communications, our employees are our most important resource. To demonstrate the value we place in our employees, we offer:

  • Competitive base salary plus unlimited commission potential
  • Generous benefits to include healthcare day one, paid time off and 401(k) matching
  • Free Internet and other Cox discounted services
  • Career development programs and ongoing training, including tuition assistance
  • Future career growth and promotional opportunitiesPrimary Responsibilities and Essential Functions
    • Ensures individual sales, retention, and customer experience targets are met--
    • Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers--- wants and needs using established sales tools and technology--
    • Provides best-in-class customer service by consistently practicing sales behaviors.--
    • Aids customers in completing purchases using established tools, and resolves issues promptly and professionally; maintains polished and professional presence---and adherence to appearance guidelines.--
    • Executes promotions and campaigns designed to increase brand equity and achieve sales objectives--
    • Assists with store opening and closing duties, maintaining proper cash handling metrics--
    • Participates in inventory cycle counts--
    • Ensures sales floor remains well merchandised, clean, and visually appealing at all times
    • Participates in workshops, special events, and product demonstrations to drive customer loyalty--
    • Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store--
    • May be required to work in other locations in the same geographical area.--
    • Provides support for other sales agents as needed to ensure optimal customer service
    • Assists with other duties as requested------------Minimum
      • HS diploma, GED or relevant work experience
      • One or more year of experience preferred in related field (i.e. Sales, Retail Sales, etc.)
      • Ability to meet established sales, retention, and customer experience targets
      • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
      • Track record of high individual performance with demonstrated financial result in sales and retention
      • Strong interpersonal and communication skills to effectively sell products using a solutions-based approach
      • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
      • Computer literacy with an aptitude for learning communication products, services, and accessories
      • Ability to lift 25-50 pounds to help manage stock room inventory
      • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services--Preferred
        • AS/AA or Technical Certification in related discipline desired
        • Previous experience with store operational duties
        • Cash handling and previous billing system experience
        • Fluency in the Spanish language, both written and spoken----

          Keywords: Cox Communications, Omaha , Retail Sales Associate, Sales , Omaha, Nebraska

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