Fixed Operation Director
Company: Baxter Shared Services LLC
Posted on: June 24, 2022
Are you passionate about developing and guiding key leaders? Are
you energized at the prospect of leading and developing a
best-in-class team with a growth-focused mindset? Do you value
being an ambassador for a company where all of your contributions
will matter to the highest degree, and the small wins are
celebrated just as much as the big wins? At Baxter Auto, our Fixed
Operations Director wholeheartedly embodies each of these
attributes and more!
Fixed Operations Director
Based on experience
Key responsibilities for a Fixed Operations Director include but
are not limited to:
Develop and help guide GM/SM on sales and profitability forecasting
goals and objectives.
Develop and continually evolve DAILY reporting on specific HEAT
SHEET items for Service & Parts Departments (Sales/Gross Paces,
Open RO's, Aging Receivables, WIP, Discounts, etc.).
Develop and continually evolve MONTHLY K.P.I. reports with
benchmarks for the Service and Parts Depts. and hold a WEB meeting
once a month to go over data. (Web meetings will be separated by
Identify operating performance opportunities with stores and help
create an improvement/action plan.
Review schedules and communicate with managers on trends and/or
Understands and ensures compliance with manufacturer warranty and
Review request process for all service depts. factory labor rate
increase and Parts Mark-Up % to make sure we are maximizing the
increase as often as allowed by factory guidelines.
Create/help implement a consistent pricing structure that will
maximize sales and customer retention.
Keep educated/informed on best-in-class industry
Work with CFO on vendor management/relations and ensure effective
partnerships and cost savings for the group
Understands, keeps abreast of, and complies with federal, state,
and local regulations that affect repair operations, such as
hazardous waste disposal, OSHA Right-to-Know, etc. and builds this
knowledge into the operational/technical training programs for
Standardize DMS & MPI operations/utilization (Labor Types, Op
Codes, Discounting Codes, Parts Sourcing, etc.).
In partnership with HR/GM, assist with: 1) Deliver training content
for fixed operations roles. 2) Recruiting of fixed operations
manager roles. 3) Building and sustaining partnerships with
vocational and technical schools to enhance recruitment. 4)
Creating all fixed operations related pay plans.
Your Well-being - We care about your well-being, and this position
offers an extensive compensation and benefits package
Extensive Benefit Offering - Medical, dental, vision, tuition
reimbursement programs, paid time off program, 401(k) with company
match, health savings and flexible spending accounts, group and
voluntary life insurance, and voluntary short-term and long-term
Additional Earning Opportunities - Individual and team bonuses
Employee discounts on vehicle purchases and vehicle servicing
On-going job and product training
Key qualifications for a Fixed Operations Director include but are
not limited to:
Extensive knowledge and understanding of automotive retail services
business/operations including P&L, CSI, roles, processes,
Progressive and dynamic in leading and continually developing a
strong, growth-minded automotive service team.
Exemplary problem-solving skills and the ability to implement
innovative resolutions to keep our customers satisfied.
Elite communication and collaboration capabilities to develop and
maintain mutually beneficial partnerships with internal and
CDK, X-Time, Microsoft Suite experience is a plus.
Forward-thinking, sales-minded attitude with an ability to uncover
value-add business opportunities.
Level-headed and focused approach to effectively and efficiently
manage stressful situations.
Welcoming presence, great listening skills, and an empathetic
outlook on all situations.
Baxter Auto Group is one of the largest automotive retailers in the
United States with almost 2,000 employees and representing 15
different automotive brands across our network of 23 stores. We
philosophically believe our people are THE differentiating factor
that distinguishes Baxter in the marketplace. We are focused on
having superior employee experiences centered around four key
pillars: Well-being, Purpose, Belonging, and Growth. In the end, we
want to ensure we're accomplishing three things: delivering on the
Baxter employee experience, taking tremendous care of our guests,
and representing our manufacturing brands with excellence.
Employment is contingent upon applicants' successful completion of
the background check process and drug screening test. Baxter
embraces diversity and equal employment opportunity. We're
committed to building a team that represents a variety of
backgrounds, perspectives, and skills. Baxter is an equal
opportunity employer and does not discriminate on the basis of
race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally
protected status. Please refer to the job description for full
details about the role.PI183101311
Keywords: Baxter Shared Services LLC, Omaha , Fixed Operation Director, Executive , Omaha, Nebraska
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